With four years of dedicated experience as a licensed Public Insurance Adjuster, Misty brings a proven track record of successful claim resolution and unwavering advocacy for policyholders. Specializing in large-loss property damage claims, she has cultivated deep expertise in representing a diverse clientele that includes religious organizations, multifamily apartment owners, educational institutions, hotels, and homeowner associations (HOAs).

In addition to being a licensed public adjuster, Misty is a Haag Certified Commercial Roof Inspector known for her meticulous claim documentation, strategic negotiation skills, and steadfast commitment to maximizing fair settlements under the terms of the insurance policy. Her approach ensures that each client receives personalized service tailored to the unique complexities of their property and claim.

Having worked closely with faith-based institutions, historical buildings, and nonprofit organizations, Misty is particularly adept at navigating the nuances of policies covering sanctuaries, community centers, and auxiliary buildings. Her experience with multifamily and hospitality property owners has helped recover millions in damages from perils such as hail, fire, windstorms, and water intrusion—minimizing claim cycle times and avoiding unnecessary litigation.

As part of the ICRS team, Misty upholds the firm’s core philosophy of being exclusively policyholder advocates, offering clients she represents a no recovery, no fee promise and delivering results that consistently exceed expectations. Her work contributes to the firm’s reputation for resolving over 90% of claims without unnecessary appraisal or litigation, a testament to her negotiation acumen and deep knowledge of insurance claim process.